TCS will provide its Enterprise Agile vision and Machine-First Delivery Model (MFDM), for Cardinal Health’s new operating model


Image: Tata Consultancy Services campus in Hyderabad, India. Photo: Courtesy of

Integrated healthcare solutions firm Cardinal Health has expanded its partnership with Tata Consultancy Services (TCS) for the transformation of its IT operating model.

Under the collaboration, TCS will provide its Enterprise Agile vision and Machine-First Delivery Model (MFDM), for Cardinal Health’s new operating model.

The new operating model is set to help Cardinal Health in driving business agility, continuous innovation and transformation to be ahead of its competitors and disruptors.

Cardinal Health senior vice president Greg Boggs said: “TCS has a strong track record of delivery with Cardinal Health. We look forward to elevating our partnership and accelerating the transformation of our IT operating model to enable growth.

“TCS’ approach toward driving Enterprise Agility and its ability to leverage key digital technologies such as ignio and their MFDM framework positions it as a preferred transformational partner. TCS’ investments align well with our strategic digital transformation roadmap.”

TCS’ cognitive automation software ignio is the core of MFDM framework

TCS said that it collaborates with top healthcare companies for digital transformation of their business by deploying its Business 4.0 framework and MFDM.

The MFDM framework is designed to leverage automation and artificial intelligence (AI) technologies for reducing operating risk, increasing velocity and productivity to deliver business value.

The IT services provider said that its cognitive automation software ignio, which combines AI, machine learning, and advanced software engineering, forms the core of its MFDM framework.

In addition, the solution is set to makes use of the company’s context awareness to pre-empt problems and autonomously resolve the incidents taking place.

TCS Healthcare claims to provide a complete set of offerings including digital services, IT transformation and operations, consulting and domain services.

TCS healthcare global head Nitin Kumar said: “Cardinal Health and TCS have a great partnership built on performance and trust over the last nine years. Our strong contextual knowledge of Cardinal Health’s business allows us to collaborate and deliver this accelerated transformation.

“We are very excited to embark upon this journey of innovation and transformation with Cardinal Health based on our Business 4.0TM thought leadership framework.”